FAQ Clients
1How do I submit a Challenge?
Please go to the top of our website and click the drop down on the button that says Challenges. Choose the 3rd option that says Start a New Challenge. Or simply click here! Fill in the form and click Submit Challenge Request. We will contact you from hello@challypop.com within 48 hours after receiving your form. Please check your junk folder if you don't see our email.
2What does it cost to run a Challenge?
Please check our Pricing page to learn more about costs. You can find it in the Footer of our website.
3What is the Incentives Budget?
Creators that take part in your Challenge compete for money prizes. The 20 best submissions will receive a financial reward. Payouts are handled by our team. The minimum incentives budget for a challenge is 1000 USD, EUR or GBP.
4What is the TikTok SparkAds module?
The TikTok SparkAds module is an optional bolt-on for your Challenge. With TikTok SparkAds the ChallyPop team can drive traffic to a webpage of your choice. For this type of campaign we use the best 2 or 3 videos made by creators for your Challenge. Your fees for this module will cover compensation of the creators for the use of their videos, media budget paid to TikTok and the handling of the ads and reporting results to you.
5How are winners picked?
We celebrate creativity, quality and genuine, meaningful content. Our Challenges are not about having a huge following or scoring a ton of likes. We think every creator, with any size following, should have the same chance of winning a Challenge. Winners are picked based on how appealing their content is, how much of an effort they have made, and whether they meet the Challenge's guidelines.
The ChallyPop team picks the 20 best submissions. If you want to be involved in picking the Top 3, you are very welcome to indicate this in your submission form.
6Can I re-use the content made by creators?
Creators own the content that they've made. However, there are ways in which you can re-use the content.
1. Amplify your favourite pieces of content by booking our TikTok SparkAds module. We will launch an advertising campaign on TikTok with the best 2 or 3 TikTok videos in your Challenge. With TikTok SparkAds we will drive traffic to a webpage of your choice. Your fees for this module will cover compensation of the creators for the use of their videos, media budget paid to TikTok and the handling of the ads and reporting results to you. Please visit our Pricing page to learn more.
2. Buy the right the repurpose content onto Instagram. We will reach out to your favourite three creators in the Challenge and ask them for their permission. Your fee for this service will cover our outreach to creators, a contract and compensation of the creators for the use of their videos, and the delivery of the raw files. Please visit our Pricing page to learn more.
7How can I see the results of my Challenge?
All Challenges are accessible for anyone. This means you can easily find your own Challenge on our website.
Visit the category page and search your Challenge in the Active or Past Challenges section by using the filter options. Once you find it, click Show Challenge. Here you can find all submissions.
By adding a specific hashtag to your Challenge, you'll be able to see an aggregate of your content live on social media.
If you order the TikTok SparkAds module, you will receive a spreadsheet with the results (clicks, views, CPC, CTR).
8What if there aren’t 20 submissions that meet the Challenge’s requirements?
If there aren't 20 submissions that meet the Challenge's criteria and the quality standard, this will be subject to review. It may result in reimbursement back to the client of the remaining budget.